Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO)

Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) is an entity appointed by the Centers for Medicare & Medicaid Services (CMS) to ensure quality care for Medicare beneficiaries and their families. BFCC-QIOs work to improve healthcare outcomes, address complaints, and promote patient-centered care by reviewing quality of care concerns, assisting with discharge planning, and providing education and support to beneficiaries and their families throughout the care process.